Privacy Policy for AQualiT Med Courier

Last Updated: 11/26/2025

Introduction

Welcome to AQualiT Med Courier (“we,” “our,” or “us”). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aqualitmedcourier.com (the “Site”) and when you use the services we provide as a medical courier.

By accessing our Site or using our services, you agree to the practices described in this policy.

Information We Collect

We collect several types of information to provide and improve our services while maintaining the highest standards of confidentiality and security.

 

Personal Information

Information that can be used to identify you may include:

• Contact Information: Name, email address, phone number, company name, and shipping or delivery addresses.

• Client Account Information: Username, password, and profile data for our client portal.

• Billing Information: Credit or debit card numbers, billing address, and other payment details processed securely by our third‑party payment processors.

Protected Health Information (PHI)

As part of our medical courier services, we may handle Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).

This may include information contained on shipping manifests such as:

• Patient names

• Patient addresses

• Type of specimen being transported (for example blood or tissue)

• Laboratory test orders

• Destination healthcare facility information

We act as a Business Associate under HIPAA when handling PHI and adhere to strict contractual and legal obligations to protect this data.

 

Technical and Website Usage Information

When you visit our website, certain information is automatically collected, including:

• Log Data: IP address, browser type, operating system, referring URLs, pages visited, and visit dates and times.

• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Site and store certain information. Your browser settings may allow you to refuse cookies or alert you when cookies are being sent.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Manage Services: Schedule pickups, track deliveries, manage client accounts, and communicate delivery status.

• Process Transactions: Bill for services and process payments.

• Ensure Regulatory Compliance: Comply with applicable laws and regulations, including HIPAA requirements.

• Improve Website Functionality: Analyze website usage to improve security, performance, and user experience.

• Communication: Respond to inquiries, provide service updates, and send marketing communications when permitted.

How We Share Your Information

We do not sell, trade, or transfer your Personal Information or PHI to third parties for marketing purposes.

Information may be shared only in the following circumstances:

 

Healthcare Providers

We may share necessary PHI with the originating and destination facilities such as laboratories, clinics, or hospitals in order to complete courier services.

 

Service Providers

We may share information with trusted third‑party vendors that assist in operating our website or providing services, such as:

• Payment processors

• Cloud hosting providers

• Technology service providers

All service providers are contractually obligated to maintain confidentiality and use the information only for authorized purposes.

 

Legal Compliance

Information may be disclosed if required by law or in response to valid requests from public authorities such as courts or government agencies.

 

Business Transfers

If AQualiT Med Courier is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your personal information and PHI.

These measures include:

• Data Encryption: Secure Socket Layer (SSL/TLS) encryption for data transmission.

• Access Controls: Limiting access to authorized personnel trained in confidentiality and security practices.

• Secure Facilities: Physical security measures at company offices and data centers.

• Business Associate Agreements (BAAs): Contracts with clients and subcontractors requiring protection of PHI in accordance with HIPAA regulations.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information.

 

Access and Portability

You may request a copy of the personal information we hold about you.

 

Correction

You may request correction of inaccurate or incomplete information.

 

Deletion

You may request deletion of personal information, subject to legal obligations including HIPAA record‑retention requirements.

 

Marketing Opt‑Out

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.

To exercise these rights, please contact us using the information provided below.

HIPAA Compliance

Our handling of Protected Health Information is governed by our Business Associate Agreements and fully complies with applicable HIPAA regulations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

AQualiT Med Courier
3390 Kori Rd.
Jacksonville, FL 32257

Email: info@aqualitmedcourier.com
Phone: 904-373-1514